Cube Financial Group
Level 4 No.72 Pitt Street
Sydney, NSW, 2000

Telephone:           (612) 9300 3500
Fax:                       (612) 9300 3599
Outside Sydney         1 300 65 90 90
New Zealand              0800 55 00 22
Email:         info@cubefinancial.com.au

KEY CONTACTS:

Troy Norman, Senior Sales - for membership sales and enquiries.
sales@cubefinancial.com.au  or call AU 1 300 65 90 90 or NZ 0800 55 00 22

Nick Cooke, Client Support - for technical product support in relation to data, downloads, technical charting, Metastock and Investor Central.
support@cubefinancial.com.au or call AU 1 300 65 90 90 or NZ 0800 55 00 22

Trading Room Direct: call 1 300 853 856

Stephen Houraghan - for trading account and CubeTrader enquiries
broker@cubefinancial.com.au or call AU 1 300 65 90 90 or NZ 0800 55 00 22

Other key contacts:

Damian Isbister, Investment Manager
damian.isbister@cubefinancial.com.au

Complaints:

If you would like to let us know how we can improve our service to you, we would like to know. Sometimes it may be something we can readily address and rectify straight away, othertimes we may need to consult with other suppliers or parties associated with the issue.

Our customer service officer (see details above) is your first and best point of contact to bring the issue to our attention. If it is technical support you require, please contact client support (above).

We are most willing to pursue a resolution to your needs as a priority and we will endeavour to do this within 24-48 hours, subject to the nature of the enquiry.